Amid COVID-19 crisis, tech platforms are making a premature bet on AI, as human moderators shift to moderating less sensitive content while working from home (Casey Newton/The Interface)

Casey Newton / The Interface:
Amid COVID-19 crisis, tech platforms are making a premature bet on AI, as human moderators shift to moderating less sensitive content while working from home  —  Today, let's talk about some of the front-line workers at Facebook and Google working on the pandemic: the content moderators who keep the site running day in and day out.

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