A little-known app that comes with Windows 10, Quick Assist is a remote-access tool that connects two PCs over the internet so that a person at one PC can remotely control the other. In this way, the person controlling the remote PC can diagnose or fix a problem with it — for example, by running an anti-malware program or uninstalling a troublesome hardware driver.
Under Quick Assist, users at both PCs see the desktop of the PC being controlled. That also makes this app a great teaching tool: The person remote-controlling the PC can demonstrate to the other person how to use an application or perform a particular task.
So if you need to provide tech help for a co-worker, family member or anyone else and you can’t do so in person (sound familiar?), here’s how to quickly get their Windows 10 PC connected to yours through Quick Assist.
from Computerworld https://ift.tt/3aFGMIx
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