It’s the late 1980s, and this pilot fish is working as a teller at small suburban bank with a few branches.
“Automation is catching on, but slowly,” says fish. “We have terminals to process deposits, withdrawals and money orders — but at the end of the day, the branch manager still takes our totals and enters them into a handwritten ledger.”
The terminals use a text-based menu for everything, but for some operations that require a manager’s approval — say, printing a cashier's check — the manager must walk over, hold down an override key and type in a password to let the teller access the check-printing menu.
Fish notices that the console beeps now and then during the password process. But it doesn’t happen every time, and there’s no pattern he can detect.
from Computerworld https://ift.tt/2YtjGQV
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