While Zoom continues to hold a lot of mindshare in the world of videoconferencing, Cisco’s WebEx division today announced an acquisition to underscore its own intention to keep its hat firmly in the game. It is picking up Slido, the company that lets people moderate questions and interactions from a larger group participating both in virtual conferences, as well as in live events.
Terms of the deal are not being disclosed but we are trying to find out. Bratislava, Slovakia-based Slido, according to PitchBook, had only raised about $40,000 in outside funding, but it had a notable profile in the business world, with customers ranging from a plethora of event customers that used it to manage Q&A sessions from the audience (TechCrunch has used it) through to government organizations and many others among its 7 million users.
The key with Slido is that, while video calling platforms all have a place to run text-based chat alongside the video presentations — and indeed there has long been ways to simply ask for questions from a live audience, with people darting rooms with microphones and a spotlight ready to highlight who is talking — when you are presenting to a very large group, it can be very hard to handle the volume of engagement, especially in virtual environments. Slido lets people ask their questions in a margin to the main event, so to speak, and then people can upvote questions they like to give them higher priority. Moderators can also set up polls and simply read feedback in real time to get a better sense of the room.
The deal comes on the same day that Cisco has announced another in what now looks like a mini European acquisition spree for it in the field of engagement. It’s also paying some $720 million to acquire IMImobile, based in the UK, a specialist in omni-channel customer experience engagement. (And indeed, engagement is the name of the game at the moment: Witness SoftBank’s nearly-$700 million investment into Sinch, another omnichannel engagement specialist; and of course Salesforce acquiring Slack, to help with workforce engagement by way of a chat platform where people come together to talk about what they are working on, or just to chew the fat.)
The company had more recently come into its own as a useful way of engaging and managing engagement during large videoconferences with a number of participants when the “floor” was open to questions from the audience.
Cisco said it will be integrating Slido into its WebEx platform to let people respond to polls, ask questions and provide feedback. “The richness of this audience interaction technology will empower everyone to engage in new ways,” said Abhay Kulkarni, the VP and GM of WebEx, in a blog post announcing the news. “It’s a great mechanism for providing audience engagement in real-time.”
The key with picking up Slido for Cisco is that it will be able to integrate the tool directly into WebEx, making it easier to engage for users of the video platform. Notably, Cisco said that it will continue to develop it to work with other tools, too:
Updated with more detail on Slido and to add in a comment from Cisco about working with third-party video platforms.
from TechCrunch https://ift.tt/37Gp5ci
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