An inside look at Gen X, Amex's latest ML-based fraud detection model, which was developed, updated, and rolled out as spending patterns changed amid lockdowns (Hayden Field/Morning Brew)

Hayden Field / Morning Brew:
An inside look at Gen X, Amex's latest ML-based fraud detection model, which was developed, updated, and rolled out as spending patterns changed amid lockdowns  —  For Amex's fraud risk team, the year leading up to the new model's rollout was full of upended expectations—and wishing they had a stress ball handy

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