Sources: Amazon's sold ~50M Alexa devices, and only 2% of those owners have used Alexa to make a purchase in 2018; source: 90% of those haven't tried again (Priya Anand/The Information)

Priya Anand / The Information:
Sources: Amazon's sold ~50M Alexa devices, and only 2% of those owners have used Alexa to make a purchase in 2018; source: 90% of those haven't tried again  —  Amazon and Google both tout voice shopping—the ability to make purchases and check on the status of orders with verbal commands …

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